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36 clinicsShowing 11-20 of 36 clinics
- •Recent feedback is very positive about the team’s manner, with owners describing staff as warm, welcoming, knowledgeable and compassionate. - Several reviews highlight urgent and proactive care, including help after a fight between two dogs, treatment for a torn claw, and quick investigation and surgery for a malignant lump alongside a spay. - Owners also mention good communication, particularly being kept informed throughout a pet’s spay and feeling supported during stressful situations.
Community Pet Clinic is presented on the Jollyes website alongside other in-store services, so it appears to operate as part of a wider pet retail and service setup rather than as a standalone clinic. It is set up to see a broad mix of pets, including dogs, cats, small pets, birds and wildlife, fish, and reptiles. Recent feedback highlights a clean, friendly environment, a quiet room for cats, confident handling of ferrets and other small pets, and kind support during end-of-life visits.
Our Score (59/100)
- •Recent feedback is consistently very positive about the team’s friendliness, efficiency, and caring attitude from booking through to the appointment itself. - Several owners mention vets being knowledgeable, well informed, and practical, with time given for questions and concerns. - Surgical experiences are strong, with repeat clients saying their dogs were spayed at the practice and received excellent care without complications.
- •Many reviewers describe the team as caring, empathetic and professional, especially during stressful situations such as chronic illness, cancer treatment and euthanasia. - Several owners say appointments do not feel rushed and that staff take time to listen, explain options and support both pets and owners. - Recent reviews mention both emergency care and routine care, and some owners describe the clinic’s charges as very reasonable.
- •Warm, friendly service: many owners highlight a welcoming atmosphere from reception through to the vet, with staff making a fuss of pets and putting owners at ease. - Clear communication: reviewers often mention explanations being thorough and easy to understand. - Strong urgent-care experiences: at least one reviewer reports their dog was seen immediately in an emergency and felt the outcome was lifesaving.
- •Warm reception and helpful staff: multiple reviews describe a welcoming, reassuring arrival experience, including a quiet, clean reception area and pets being greeted with affection and treats. - Clear explanations and decision-making support: reviewers value being talked through options, expected costs, and potential complications, including when a scan is recommended. - Care examples mentioned: spay support with gentle nursing care; suspected infection assessment and diagnostics; urgent appointments arranged promptly.
Wilson Veterinary Group in Spennymoor is part of VetPartners and offers onsite 24-hour emergency veterinary care. Alongside emergency cover, owners regularly mention routine appointment-based care including vaccinations, annual health checks, and general consultations. Reviews consistently highlight calm handling, clear explanations, and considerate treatment.
Weardale Veterinary Clinic in Crook is also listed as a veterinary nurse training facility. Reviews describe the team handling routine care as well as serious unexpected complications, including an emergency tracheostomy during a routine operation. Owners also frequently mention clear communication and a calm, reassuring approach with nervous pets.
- •Owners repeatedly praise the home-visit model for making difficult situations, especially end-of-life care, feel calmer and less stressful. - Riccardo is a consistent standout in reviews, described as gentle with pets, thorough in examinations and reassuring with owners. - Annie is singled out for professional, helpful coordination, including guiding callers and managing practical arrangements.
Westway Veterinary Group in Stanley is part of VetPartners and offers routine veterinary care alongside help with urgent and more complex problems. Recent customer comments describe repeat visits for ongoing illness, a young dog needing a knee operation, and clear explanations during examinations. The overall picture is of a practice people use for both everyday care and longer-term support.