Bishop Auckland Vets4Pets Ltd – Vets in Bishop Auckland
Clinic Overview
- Many recent reviewers describe the team as friendly, welcoming, knowledgeable and patient, with especially positive comments about reception staff and vets explaining things clearly. - Positive service examples include cat vaccinations, blood pressure monitoring for an older cat, treatment for an injured claw, and urgent help after a fight between two dogs. - Several owners highlight good handling of nervous pets, including taking time to build trust and suggesting friendly sessions before a bigger procedure.
Services
- •General vet care for common pets: routine appointments and ongoing treatment are part of the clinic’s core offer, with recent reviews mentioning cat vaccinations, care for older cats, and treatment for dogs and rabbits.
- •Diagnostics and monitoring: the practice lists in-house haematology, biochemistry, blood pressure monitoring and an in-house laboratory, alongside digital X-ray and ultrasound. Recent examples include blood pressure checks for a senior cat.
- •Surgery and hospital care: facilities include an operating theatre, hospital ward and isolation unit. Owners mention spays, lump investigation and removal, and treatment after an injured claw.
- •Medical case management: reviews describe support with longer-running health problems, including mitral valve disease, and one case where the team sought a specialist eye opinion for a deep ulcer before prescribing treatment.
- •Nurse-led and preventive services: the website lists a nurse clinic, weight clinic, nutritional advice, microchipping, dentistry, prescriptions and medication.
- •Pet comfort and handling: separate cat and dog waiting areas and wards are listed on the website, and reviews mention patient handling of nervous dogs and friendly sessions to help dogs get used to the clinic before a procedure.
- •Other listed facilities and services: grooming is available, and the practice is also listed as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review comments on cost are mixed: one owner appreciated a free first consultation, while another felt repeat £83 blood pressure checks were expensive.
People
- •Rebecca — listed on the website as Clinical Lead Veterinary Surgeon & JVP (MRCVS).
- •Reviews regularly praise the wider team, including vet surgeons, vet nurses, animal care assistants and reception staff.
- •Owners especially mention clear explanations, calm handling of anxious pets, and supportive communication during procedures and more difficult situations.
Reviews
Google rating: 4.6/5 from 404 reviews.
- •Many recent reviewers describe the team as friendly, welcoming, knowledgeable and patient, with especially positive comments about reception staff and vets explaining things clearly.
- •Positive service examples include cat vaccinations, blood pressure monitoring for an older cat, treatment for an injured claw, and urgent help after a fight between two dogs.
- •Several owners highlight good handling of nervous pets, including taking time to build trust and suggesting friendly sessions before a bigger procedure.
- •A small number of recent negative reviews report rude phone or front-desk interactions, difficulty getting complaints addressed, and problems around record transfers to another practice.
