Abbey Veterinary Centre

Abbey Veterinary Centre, located in Durham, England, is a highly rated clinic with a 4.5-star rating from 237 reviews, indicating a strong reputation and customer satisfaction. The clinic is a part of Independent Vetcare Ltd and operates at two locations: Dunleigh House in Durham and a branch in Chester Le Street. They offer a wide range of services, including veterinary care, emergency services, repeat prescriptions, and unique offerings like the Pet Health Club®, which provides proactive healthcare plans and savings on services. The Pet Health Club Plus further enhances these offerings with unlimited consultations and 24/7 online vet access.

The clinic is also a veterinary nurse training facility, emphasizing their dedication to education and comprehensive care. Clients can book appointments online 24/7, and new clients have the convenience of registering online. Abbey Veterinary Centre is noted for its clear communication regarding treatment plans and costs, ensuring transparency and trust with their clients.

The positive customer reviews highlight the clinic's excellent service and caring staff. Reviewers frequently mention the professionalism and compassion of the team, with specific praise for individuals like Michaela and Rachel. The staff's ability to ease client concerns and provide thorough explanations of procedures and options is a recurring theme. The clinic's reception area is described as quiet and clean, and the team is lauded for their friendly and attentive service, which extends to both pets and their owners. Overall, Abbey Veterinary Centre is recognized for its outstanding care and commitment to the wellbeing of pets.