Dunelm Veterinary Group

- Many owners describe the team as friendly, empathetic and professional, especially during stressful situations involving chronic illness, cancer treatment and euthanasia. - Several reviews say appointments do not feel rushed and that staff take time to listen, explain treatment choices and support both pets and owners. - Emergency care and routine care are both mentioned positively, and several reviewers comment that charges feel very reasonable.

Services

•General veterinary care for a broad mix of animals: The clinic’s website lists cats, dogs, horses, rabbits and hamsters, and reviews also mention long-term care for ponies, sheep, goats and cats.
•Routine and emergency appointments: Reviews describe both everyday care and urgent treatment, including emergency help for a dog as well as routine visits such as puppy vaccinations.
•Surgery and more complex case management: Recent experiences include support for chronic disease and a cat’s limb amputation following an aggressive cancer diagnosis.
•End-of-life care: Several owners describe compassionate support during difficult decisions, including euthanasia.
•Preventive treatments: Parasite treatment is mentioned in reviews through a worming-dose visit.
•Training facility: The clinic is listed as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

Named staff thanked by clients include Fran, Jack, Jordan, Demi, Freya and Kelly. Reviews also regularly praise the wider team of vets, nurses and reception staff for being caring, professional and good at explaining options.

Reviews

Google reviews: 4.6 stars from 478 reviews. Recent feedback is very positive overall, with a small number of practical or clinical concerns also noted.

•Many owners describe the team as friendly, empathetic and professional, especially during stressful situations involving chronic illness, cancer treatment and euthanasia.
•Several reviews say appointments do not feel rushed and that staff take time to listen, explain treatment choices and support both pets and owners.
•Emergency care and routine care are both mentioned positively, and several reviewers comment that charges feel very reasonable.
•A few reviews mention the parking area is small, and one reviewer reports a wrong weight being recorded and an incorrect worming dose being given.

Reviews for Dunelm Veterinary Group

Note: Showing the 10 most recent Google reviews out of 478 we track in total. Recent reviews may not be representative of overall sentiment.

Tina Webb

1 month ago

Friendly reception team. Very knowledgeable and friendly vets. I feel like they really care. Prices very reasonable

Al pearson

Michael Chester

2 months ago

den pad

David Hargreaves

3 months ago

Paul Thompson

7 months ago

Great vets with small parking area

Zanna Clay

Great vets. Independent family run business ( a rarity these days!). Very reasonable prices and great pragmatic care. They have been excellent in providing emergency care for our dog as well as his routine appointments.

8 months ago

John Booth

9 months ago

Having been registered with two other veterinary practices in Durham and felt completely ripped off by their medication prices prompting me to seek alternative veterinary treatment for my pet dog. I have been registered with Dunelm Veterinary Practice for over a year now and have found all staff to be highly professional and caring. I feel their charges are very reasonable and certainly don’t feel ripped off after treatment. A brilliant practice which I highly recommend.

Jess UK

Very nice vets and staff, my animals always receive the best care. 👌