Featured Clinic Overview
## Summary Wilson Veterinary Group offers onsite 24-hour emergency care and appears set up for both routine appointments and urgent/same-day cases, based on multiple recent reviews describing emergency treatment and quick clinical support. Owners repeatedly mention unrushed consultations where vets explain options clearly, and practical follow-through like fast advice over the phone about medication side effects. Several reviews also describe small-but-specific touches around stressful or end-of-life situations, including providing a private cat waiting area space to set up a litter tray and sending a sympathy card and “Forget Me Not” seeds after a rabbit’s death. The clinic is also listed as a veterinary nurse training facility. ## Services - 24-hour emergency care (onsite) (stated on the clinic website summary). - Emergency surgery/operations: a rabbit needing an emergency operation just before Christmas and returning home the next day (review). - Cat urinary obstruction support: transfer in for concerns about a blocked urethra; supported while waiting and given longer-term management advice (environmental changes and long-term medication) (review). - Diagnostic scanning: scanning discussed as part of ruling out suspected pyometra after planning sedation for an anxious dog (review). - Sedation planning for fearful/anxious dogs: careful planning to sedate a dog who struggled at prior vets (review). - Spaying: spay discussed as needed for hormonal problems; one owner notes the practice does not offer laparoscopic spays for their dog’s size (review). ## People - Georgiana: mentioned for helping a rescue dog feel relaxed during the visit (review). - Sarah (name uncertain): described as kind, calm, and clear in explanations during a stressful cat visit for suspected urinary blockage; also associated with giving longer-term management advice (review). - Marta Rosario, Helen Lashley & Karen: named for working with a fearful dog where sedation and scanning required planning; owners appreciated their handling and approach (review). ## Reviews 4.6 stars from 375 reviews. The latest reviews focus on communication, handling anxious pets, and support during emergencies and bereavement. Themes below are drawn from the latest written reviews available to us. - Clear, unhurried explanations: owners mention vets “took his time to explain everything” and appointments that “weren’t rushed.” - Handling nervous or rescue animals: multiple reviews describe calm, reassuring handling that helped anxious or previously-traumatised dogs cope better. - Emergency care that led to good outcomes: an emergency rabbit operation shortly before Christmas with the rabbit home the next day. - Practical support during stressful visits: examples include a private space in the cat waiting area to set up a litter tray, and rapid answers (within minutes) to questions about medication side effects. - Bereavement support: a sympathy card and “Forget Me Not” seeds sent after a rabbit died, which the owner described as comforting.
Showing 1-10 of 13 clinics

Medivet Darlington – Stanhope Road is part of the Medivet group. Based on the information available, the practice is set up for routine care (including vaccinations and check-ups) as well as ongoing management of complex, multi-condition cases—one owner describes detailed support for a dog with IBD, diabetes and IVDD, including medication balancing and quick call-backs for advice. The clinic is also listed as a veterinary nurse training facility, and Medivet states it provides access to 24‑hour emergency care via one of its emergency centres (with a stated out‑of‑hours consultation fee). Concrete specifics owners mention include: pets being kept calm during visits, consultations where vets “take the time to listen” and answer questions, and prompt follow-up phone calls with advice when owners leave messages.
Medivet Darlington – Stanhope Road is part of the Medivet group. Based on the information available, the practice is set up for routine care (including vaccinations and check-ups) as well as ongoing management of complex, multi-condition cases—one owner describes detailed support for a dog with IBD, diabetes and IVDD, including medication balancing and quick call-backs for advice. The clinic is also listed as a veterinary nurse training facility, and Medivet states it provides access to 24‑hour emergency care via one of its emergency centres (with a stated out‑of‑hours consultation fee). Concrete specifics owners mention include: pets being kept calm during visits, consultations where vets “take the time to listen” and answer questions, and prompt follow-up phone calls with advice when owners leave messages.

Grange Vets treats dogs, cats, rabbits and other small pets, and is an Approved Veterinary Nurse Training Centre (as stated on its website). For emergencies outside normal hours, the practice says care is provided by Wear Referrals. From the latest reviews, owners most often describe a clinic that takes time with nervous dogs (one owner says a dog that previously needed sedation elsewhere did not need it here) and where vets set clear treatment plans that can work quickly (one report of improvement “in days”). A minority of recent reviews report a very different experience, including conflicting diagnoses and being advised an MRI when the owner wanted an X‑ray, plus complaints about a particular staff member’s manner.
Grange Vets treats dogs, cats, rabbits and other small pets, and is an Approved Veterinary Nurse Training Centre (as stated on its website). For emergencies outside normal hours, the practice says care is provided by Wear Referrals. From the latest reviews, owners most often describe a clinic that takes time with nervous dogs (one owner says a dog that previously needed sedation elsewhere did not need it here) and where vets set clear treatment plans that can work quickly (one report of improvement “in days”). A minority of recent reviews report a very different experience, including conflicting diagnoses and being advised an MRI when the owner wanted an X‑ray, plus complaints about a particular staff member’s manner.
Prince Bishop Vets
Consett
Our Score (86/100)
Prince Bishop Vets is a long-established practice (supporting pets since 1984) operating from purpose-built premises, with onsite facilities such as an in-house laboratory and laparoscopy. The website also states they provide their own out-of-hours service until 10pm Monday–Friday, and clinic data lists it as a veterinary nurse training facility. Recent reviews describe a mix of routine and urgent care: one owner highlights support after their dog was attacked, while another describes a critically unwell puppy that was treated and survived. Cost and clinical decision-making come up too—one reviewer calls the practice “expensive,” and another alleges a serious misdiagnosis (oral cancer) that led to sedation and dental extractions but “no sign of cancer” afterwards.
Prince Bishop Vets is a long-established practice (supporting pets since 1984) operating from purpose-built premises, with onsite facilities such as an in-house laboratory and laparoscopy. The website also states they provide their own out-of-hours service until 10pm Monday–Friday, and clinic data lists it as a veterinary nurse training facility. Recent reviews describe a mix of routine and urgent care: one owner highlights support after their dog was attacked, while another describes a critically unwell puppy that was treated and survived. Cost and clinical decision-making come up too—one reviewer calls the practice “expensive,” and another alleges a serious misdiagnosis (oral cancer) that led to sedation and dental extractions but “no sign of cancer” afterwards.
Gilmoor Vets
Durham
Our Score (83/100)
Gilmoor Vets is a multi-site veterinary practice (three branches are mentioned on its website). Based on owner reports, it appears set up for routine preventive care (vaccinations, boosters and check-ups), planned surgery (spaying is described in detail), weight management support (regular weigh-ins and body condition scoring), and at least some out-of-hours appointments. Reviews strongly disagree on experience: many describe friendly, informative staff and good handling of nervous/anxious pets, while a small number report feeling rushed, facing high costs, or being unhappy with how a sick pet was assessed. Concrete specifics mentioned by owners include: out-of-hours care for a dog with “extreme anxiety”; calming medication offered for a nervous dog’s next visit; a spay plan for a Labrador with false pregnancy plus medication beforehand; and ongoing weight-loss support with a personalised diet plan and repeat weigh-ins/body condition scoring.
Gilmoor Vets is a multi-site veterinary practice (three branches are mentioned on its website). Based on owner reports, it appears set up for routine preventive care (vaccinations, boosters and check-ups), planned surgery (spaying is described in detail), weight management support (regular weigh-ins and body condition scoring), and at least some out-of-hours appointments. Reviews strongly disagree on experience: many describe friendly, informative staff and good handling of nervous/anxious pets, while a small number report feeling rushed, facing high costs, or being unhappy with how a sick pet was assessed. Concrete specifics mentioned by owners include: out-of-hours care for a dog with “extreme anxiety”; calming medication offered for a nervous dog’s next visit; a spay plan for a Labrador with false pregnancy plus medication beforehand; and ongoing weight-loss support with a personalised diet plan and repeat weigh-ins/body condition scoring.
Abbey Veterinary Centre
Chester Le Street
Our Score (79/100)
Abbey Veterinary Centre is set up for both routine care and urgent cases, with “immediately” seen emergencies mentioned in recent reviews and emergency veterinary services listed in the clinic data. Owners repeatedly describe clear explanations and staff “ready to listen to concerns,” and several practical, clinic-specific details come up: a waiting area split for cats and dogs with partitions to keep pets separate, a Pet Health Club (mentioned as covering annual vaccinations plus flea and worming treatments for a monthly fee), and thoughtful end-of-life support (a condolence card with paw prints and a keepsake of fur). One reviewer also reports a negative experience on cost, describing prices as “outlandishly expensive.”
Abbey Veterinary Centre is set up for both routine care and urgent cases, with “immediately” seen emergencies mentioned in recent reviews and emergency veterinary services listed in the clinic data. Owners repeatedly describe clear explanations and staff “ready to listen to concerns,” and several practical, clinic-specific details come up: a waiting area split for cats and dogs with partitions to keep pets separate, a Pet Health Club (mentioned as covering annual vaccinations plus flea and worming treatments for a monthly fee), and thoughtful end-of-life support (a condolence card with paw prints and a keepsake of fur). One reviewer also reports a negative experience on cost, describing prices as “outlandishly expensive.”
Abbey Veterinary Centre
Durham
Our Score (79/100)
Abbey Veterinary Centre is presented on its website as part of “Abbey Vets” and offers emergency care (the website mentions it but doesn’t give specifics). It also promotes a proactive healthcare plan called “Pet Health Club,” and the clinic is listed in the provided data as a veterinary nurse training facility. No corporate parent group is named in the provided information. In recent reviews, owners most often describe a reception team that helps them feel settled on arrival, and clinical staff who explain options and costs clearly. Specific situations mentioned include a spay with pre-op reassurance from a nurse, an emergency appointment that was arranged quickly, and a dog assessed for a suspected infection where a scan was recommended and the possible complications were discussed. One review raises a concern that the business is “looking after” itself rather than sick pets, which conflicts with the many strongly positive experiences reported by other reviewers.
Abbey Veterinary Centre is presented on its website as part of “Abbey Vets” and offers emergency care (the website mentions it but doesn’t give specifics). It also promotes a proactive healthcare plan called “Pet Health Club,” and the clinic is listed in the provided data as a veterinary nurse training facility. No corporate parent group is named in the provided information. In recent reviews, owners most often describe a reception team that helps them feel settled on arrival, and clinical staff who explain options and costs clearly. Specific situations mentioned include a spay with pre-op reassurance from a nurse, an emergency appointment that was arranged quickly, and a dog assessed for a suspected infection where a scan was recommended and the possible complications were discussed. One review raises a concern that the business is “looking after” itself rather than sick pets, which conflicts with the many strongly positive experiences reported by other reviewers.
Wilson Veterinary Group
Spennymoor
Our Score (79/100)
Wilson Veterinary Group offers onsite 24-hour emergency veterinary care, according to its website. Recent reviews also describe routine, appointment-based care such as vaccinations and annual health checks, with multiple owners mentioning clear explanations and thorough treatment during consultations. Several reviews give concrete examples of low-stress handling—one nervous dog was allowed to sit on a receptionist’s lap and then hide under a desk to settle before a vaccination.
Wilson Veterinary Group offers onsite 24-hour emergency veterinary care, according to its website. Recent reviews also describe routine, appointment-based care such as vaccinations and annual health checks, with multiple owners mentioning clear explanations and thorough treatment during consultations. Several reviews give concrete examples of low-stress handling—one nervous dog was allowed to sit on a receptionist’s lap and then hide under a desk to settle before a vaccination.
Darlington Vet Clinic Ltd
Bishop Auckland
Our Score (74/100)
Corporate-group ownership isn’t stated in the available information. The clinic is described (in structured data) as a veterinary nurse training facility and as offering emergency veterinary services. In reviews, owners repeatedly mention practical, decision-relevant details: being “squeezed in” at short notice for a cat, arranging an operation “straight away” after a morning call about a dog, and a calm, low-stress euthanasia experience where the vet accommodated specific handling requests. One reviewer also noted receiving a condolence card afterwards, and another highlighted that “basic prices are in the window” and that wellness plans aren’t pushed.
Corporate-group ownership isn’t stated in the available information. The clinic is described (in structured data) as a veterinary nurse training facility and as offering emergency veterinary services. In reviews, owners repeatedly mention practical, decision-relevant details: being “squeezed in” at short notice for a cat, arranging an operation “straight away” after a morning call about a dog, and a calm, low-stress euthanasia experience where the vet accommodated specific handling requests. One reviewer also noted receiving a condolence card afterwards, and another highlighted that “basic prices are in the window” and that wellness plans aren’t pushed.
Emergency Mobile Vet is a home-visit service focused on small animals, offering both urgent (including out-of-hours) veterinary care and routine appointments in the pet’s home. Based on the website, it’s set up for situations where getting to a clinic is difficult or stressful, including end-of-life care at home. The service also states it can provide out-of-hours support by collaborating with other veterinary practices.
Emergency Mobile Vet is a home-visit service focused on small animals, offering both urgent (including out-of-hours) veterinary care and routine appointments in the pet’s home. Based on the website, it’s set up for situations where getting to a clinic is difficult or stressful, including end-of-life care at home. The service also states it can provide out-of-hours support by collaborating with other veterinary practices.

