Abbey Veterinary Centre

Abbey Veterinary Centre is set up for both routine care and urgent cases, with “immediately” seen emergencies mentioned in recent reviews and emergency veterinary services listed in the clinic data. Owners repeatedly describe clear explanations and staff “ready to listen to concerns,” and several practical, clinic-specific details come up: a waiting area split for cats and dogs with partitions to keep pets separate, a Pet Health Club (mentioned as covering annual vaccinations plus flea and worming treatments for a monthly fee), and thoughtful end-of-life support (a condolence card with paw prints and a keepsake of fur). One reviewer also reports a negative experience on cost, describing prices as “outlandishly expensive.”

Services

• •Emergency veterinary services (listed in clinic data), with reviews describing an emergency appointment where the dog was seen immediately.
• •Routine check-ups and consultations (mentioned in reviews).
• •Vaccinations (included in the Pet Health Club, per reviews).
• •Flea and worming treatments (owners mention collecting regular flea and wormer; also included in the Pet Health Club, per reviews).
• •Rabbit care (a client specifically mentions their house rabbit being well looked after during appointments).
• •End-of-life support and bereavement keepsakes (a condolence card with paw prints and fur is described in a review).
• •Veterinary Nurse Training facility (listed in clinic data).

People

• •Reception and clinical team are frequently described as welcoming and friendly; multiple owners mention a “warm” first visit and a “friendly atmosphere.”
• •Communication is a recurring point: owners say the team explains things well, gives advice, and listens to concerns before suggesting solutions.
• •Handling of pets: reviewers mention staff making a fuss of dogs on arrival and being affectionate with pets; one rabbit owner felt their pet was extremely well looked after.
• •Support during difficult appointments: one owner describes compassionate care through to the end of a pet’s life, followed by a personalised card and keepsakes.

Reviews

Google rating: 4.5 stars from 319 reviews. “”

• •Fast response in urgent situations: one owner says their dog was seen immediately in an emergency and believes the clinic saved the dog’s life.
• •Welcoming, reassuring experience: several reviews mention a warm welcome and friendliness from reception through to the vet.
• •Clear explanations and listening to concerns: owners describe staff explaining everything well and discussing concerns before offering advice/solutions.
• •Facilities that reduce stress in the waiting room: a split cat/dog waiting area and partitions to keep pets separate are specifically mentioned.
• •Cost concerns appear in at least one review: one reviewer calls the practice “outlandishly expensive,” while other reviews focus on service quality rather than price.