Westway Veterinary Group

Westway Veterinary Group is set up for ongoing, hands-on care as well as urgent problems: recent reviews describe repeated visits for complex puppy illness (“puppy strangles”), an orthopaedic knee operation, and support “in an emergency.” Owners also mention practical preventive care, like weight‑management advice, and appointments being “seen on time.” Communication comes through strongly in multiple accounts—one owner describes the vet explaining “what and why he was doing things” during a thorough examination.

Services

• •Emergency veterinary care is listed in the clinic data (described there as “24/7 or extended hours”), and owners also mention the team being there for emergencies.
• •Surgery/orthopaedics: a knee operation is specifically mentioned in a recent review.
• •Diagnosis and medical workups: owners describe thorough examinations with explanations of each step.
• •Ongoing/chronic case management: multiple reviews reference pets needing many visits due to health issues.
• •Preventive care: weight management advice is specifically mentioned.
• •Veterinary Nurse training facility is listed in the clinic data.

People

• •Rob (vet) is named in multiple reviews. Owners describe him
• •handling repeat visits without making them feel “mad” for coming back,
• •doing a thorough examination and clearly explaining what he was doing and why, and
• •being notably good with a young dog who had a difficult start (serious illness followed by knee surgery).
• •Reception staff are repeatedly described as welcoming and as remembering owners and pets, with sensitivity when someone is worried or upset.
• •Nurses and wider team are frequently credited for being kind and helping pets feel at ease during visits.

Reviews

4.6 stars from 161 reviews. The comments available describe repeat long-term use (7–15+ years for some owners) and cover both routine and more complex care. “”

• •Efficiency and punctuality: “seen on time,” appointments “made with ease.”
• •Clear, step-by-step communication during exams: owners mention being kept informed about “what and why.”
• •Care for more serious or ongoing problems: repeated visits for health issues, including puppy strangles and a knee operation.
• •Support in difficult moments: one owner highlights compassionate care when they had to let an older dog go.
• •Practical guidance beyond treatment: specific mention of weight management advice.