Westway Veterinary Group

Westway Veterinary Group in Stanley is part of VetPartners and offers routine veterinary care alongside help with urgent and more complex problems. Recent customer comments describe repeat visits for ongoing illness, a young dog needing a knee operation, and clear explanations during examinations. The overall picture is of a practice people use for both everyday care and longer-term support.

Services

• •Routine consultations and preventive care: reviews mention practical advice during appointments, including weight management support for a dog.
• •Diagnostic exams and medical workups: owners describe thorough examinations where the vet explained what was being done and why.
• •Ongoing case management: several reviews refer to pets needing many visits due to health issues, including a puppy with puppy strangles.
• •Surgery and orthopaedic care: a knee operation is specifically mentioned in recent feedback.
• •Urgent and emergency help: clinic information lists 24/7 or extended-hours emergency care, and reviews also refer to support in emergencies and during difficult moments.
• •Nursing support and training: the practice is listed as a Veterinary Nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Rob (vet): repeatedly praised for being thorough, explaining examinations clearly, and being especially good with a young dog needing frequent follow-up visits.
• •Miriam (vet): named by one long-standing client as the vet their dogs prefer to see.
• •Reception staff, nurses and the wider team: reviews regularly mention a friendly front desk, kind nurses, and a caring team that helps owners feel at ease, including during end-of-life care.

Reviews

Google rating: 4.5/5 from 164 reviews. Recent feedback is mostly very positive, with a small amount of criticism.

• •Owners often mention friendly, welcoming staff, with praise for vets, nurses and receptionists alike.
• •Several reviews highlight efficient appointments, including being seen on time, easy booking, and prompt treatment.
• •The practice is praised for clear advice and communication, especially during thorough examinations and for ongoing health problems.
• •More mixed notes include one very negative review with no detail and one long-term client who felt the consultation fee was expensive and said the site felt small after other local Westway branches closed.