Westway Veterinary Group

- Owners often mention a warm, welcoming front desk and a friendly, professional team. - Several reviews highlight efficient visits, including being seen on time, prompt treatment, and straightforward booster or check-up appointments. - Communication is a recurring strength, with praise for good advice, clear explanations, and vets who are gentle and reassuring with pets.

Services

•Routine appointments and preventive care: the practice handles everyday consultations, including yearly booster injections and health checks, with reviews also mentioning useful weight management advice.
•Examinations, advice and medical workups: owners describe thorough exams, clear explanations, and practical guidance tailored to a pet’s lifestyle.
•Ongoing case management: reviews refer to pets returning for multiple follow-up visits for continuing health problems, including a young dog treated for puppy strangles.
•Surgery and orthopaedic care: recent feedback specifically mentions a knee operation followed by further visits for recovery and monitoring.
•Urgent and emergency support: clinic information lists 24/7 or extended-hours emergency care, and reviews also refer to help during urgent and difficult situations.
•Nursing support and training: the practice is listed as a Veterinary Nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Rob (vet): praised for being thorough, reassuring, and especially good with a young dog needing frequent follow-up care after serious illness and a knee operation.
•Miriam (vet): named by returning clients as a preferred vet, with one recent reviewer saying she was “fantastic as normal”.
•Reception staff, nurses and the wider team: reviews regularly mention a friendly welcome, efficient service, and a calm, professional manner that helps owners and pets feel at ease.

Reviews

Google rating: 4.6/5 from 177 reviews. Recent feedback is largely positive, with most comments focusing on friendly service, efficient appointments, and clear advice.

•Owners often mention a warm, welcoming front desk and a friendly, professional team.
•Several reviews highlight efficient visits, including being seen on time, prompt treatment, and straightforward booster or check-up appointments.
•Communication is a recurring strength, with praise for good advice, clear explanations, and vets who are gentle and reassuring with pets.
•More mixed notes include one very negative review with no detail, and one long-term client who felt the consultation fee was expensive and said the Stanley site felt small after other local branches closed.

Reviews for Westway Veterinary Group

No VetsCompared reviews yet

Reviews from pet owners who enquired with Westway Veterinary Group through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 177 we track in total. Recent reviews may not be representative of overall sentiment.

Dave Gaston

2 weeks ago

A very warm, friendly and professional service. Very assuring staff and you are dealt with a reassuring way. I would highly recommend them to you as a very good service to you and your pet. Much appreciated. D Gaston.

Donna Kirk

My miniature poodle, Phoenix had his yearly booster injection and health check yesterday at Westway vets, Eden Hill in Stanley. Normally we go to the Houghton branch but there was no appointments that would work around my work schedule. I was happy to travel so it was arranged to go to Stanley. We was welcomed by a lovely lady at reception and she fussed Phoenix as he jumped up at the reception desk to be nosey and make his presents known, The vet asked me about Phoenix’s lifestyle and gave me some good advise whilst being friendly and gentle with Phoenix. Phoenix was to distracted by looking out the window whilst he was given his injection… he didn’t flinch at all and we was in and out in no time. Thank you to everyone at Eden Hill for there friendliness and professionalism! I would highly recommend Westway vets.

Chris Bradley

Great welcome from the staff and efficient service from all.

Colin Bulmer

3 weeks ago

All ok. No problems at all. Not cheap, but good value l suppose. I'll be back. 👍

Steve

1 month ago

Miriam was fantastic as normal .

Puma Blood

7 months ago

AVOID this vets of you value your pets health.

Paul John

Went to Eden hill been going for ten years.always see Miriam as she is the only vet I our dogs likes only criticism since they have shut other Westway down in the area Eden hill is just to small .Also the price of a consultation is now £63 pound which I think is really expensive goes up every time I go.Also if it is the same problem you should not have to pay the same again thanks

Elizabeth Thirlaway

Prompt treatment and good advice.

Kathleen Glister

8 months ago

Very friendly staff . Being going for years . Highly recommend great place

Jacqui Ramshaw

9 months ago

Friendly, efficient , seen on time. Good advice.