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42 clinicsShowing 11-20 of 42 clinics
- •Access and care when pets are unwell: positive reviewers describe warm welcomes, thoughtful treatment and same-morning appointments for urgent cat problems such as abscesses, sickness and not eating. - Facilities and setup: separate waiting areas for cats and dogs are specifically appreciated, along with parking and space outside the clinic. - Communication and costs: several negative reviews say communication was poor around treatment plans, blood test turnaround times or billing, and some owners felt consultations were too sales-led.
Westway Veterinary Group in Consett is a general veterinary practice and a Veterinary Nurse Training facility. It is part of VetPartners. The practice offers everyday companion-animal care including routine surgery and microchipping, with owners also highlighting support for ongoing conditions such as kidney disease, clear discussions around treatment options and extra costs, and compassionate end-of-life care.
Our Score (57/100)
Ashfield Veterinary Surgery in Annfield Plain is a CVS Group small-animal practice. The practice moved into a modern purpose-built facility in 2022 and offers routine care, diagnostics and surgery, including orthopaedics; it is also a veterinary nurse training facility with RCVS General Practice, Cat Friendly Clinic (Silver) and Dog Friendly Clinic accreditation. Customer feedback is mixed, with some owners praising the team’s friendliness and communication, while others raise serious concerns about urgent-case handling, bereavement follow-through and pricing.
- •End-of-life care is the clearest positive theme: several owners describe euthanasia appointments for dogs as caring, respectful, gentle, and sympathetic. - Urgent access is highlighted in one review: a non-regular client says their dog was seen within about 20 minutes of calling. - Staff manner and communication are praised: reviewers mention friendly staff and being kept updated about their pet.
- •Recent reviews are overwhelmingly positive, with many owners describing the team as friendly, caring, professional and helpful. - Several reviewers mention long-term loyalty, including owners who say they have used the practice for years or even decades. - Written feedback highlights good handling of nervous pets, a positive experience at a puppy’s first vaccination, and strong support during stressful visits such as follow-up care after a dog attack.
Wilson Veterinary Group in Bishop Auckland is part of VetPartners and offers onsite 24-hour emergency care alongside routine appointments and urgent cases. Feedback consistently highlights calm, unrushed consultations, clear explanations, and good handling of anxious or rescue animals. Owners also mention thoughtful support during stressful and end-of-life situations, and the practice is listed as a veterinary nurse training facility.
Grange Vets in Darlington treats dogs, cats, rabbits and other small pets, and its website says it is an Approved Veterinary Nurse Training Centre. For emergencies outside normal opening hours, the practice directs clients to Wear Referrals. Recent feedback is largely positive, with owners often highlighting patient handling of nervous dogs and clear treatment plans, though a small number of reviews describe a less positive experience around communication and staff manner.
Weardale Veterinary Clinic in Crook is also listed as a veterinary nurse training facility. Reviews describe the team handling routine care as well as serious unexpected complications, including an emergency tracheostomy during a routine operation. Owners also frequently mention clear communication and a calm, reassuring approach with nervous pets.
- •Warm reception and helpful staff: multiple reviews describe a welcoming, reassuring arrival experience, including a quiet, clean reception area and pets being greeted with affection and treats. - Clear explanations and decision-making support: reviewers value being talked through options, expected costs, and potential complications, including when a scan is recommended. - Care examples mentioned: spay support with gentle nursing care; suspected infection assessment and diagnostics; urgent appointments arranged promptly.
White Oak Vets in Peterlee is part of the CVS Group and operates as a small-animal practice offering routine care, diagnostics, surgery, nurse consultations and home visits, with referral access for areas such as orthopaedics, soft-tissue surgery and cardiology. The practice is listed as RCVS General Practice accredited, provides emergency care during normal opening hours, and uses MiNightVet Middlesbrough for out-of-hours cover. Recent feedback is mixed: many owners describe friendly, welcoming care and compassionate support, while some raise concerns about pricing, communication and follow-up.