
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Castle Veterinary Surgeons in Barnard Castle is a veterinary facility offering a range of services, including emergency veterinary care and a veterinary nurse training program. The clinic is noteworthy for its availability of emergency services, which are accessible 24/7 or during extended hours, ensuring that pets can receive urgent care when needed.
The clinic has a rating of 4.2 stars based on 93 reviews on Google Maps, which indicates a generally positive reception from clients, though not without some criticisms. The reviews highlight mixed experiences, with some clients praising the clinic for its compassionate and efficient service during critical moments. For instance, a reviewer named Bicko207 expressed gratitude for the clinic's prompt and sympathetic care during a distressing time, while another reviewer, Sharon Devlin, appreciated the compassionate handling of her dog's euthanasia.
However, not all feedback is positive. One recent one-star review from Duncan Parsons describes dissatisfaction with the clinic's response to a suffering rabbit, raising concerns about the clinic's approach to non-paying wildlife. Additionally, another review from Graeme C. Halloway mentions high costs associated with treatments and pet cremations, suggesting that pricing may be a consideration for potential clients.
While the feedback reflects some variance in experiences, Castle Veterinary Surgeons appears to maintain a commitment to care, as evidenced by multiple positive reviews. Potential clients may want to consider both the positive experiences and the criticisms in reviews when deciding on veterinary care, especially regarding emergency services and costs.
24/7 emergency care available
Veterinary nurse training provided
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Note: Showing the 5 most recent Google reviews out of 93 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
One star because I cannot give none. I rang them to tell them about a rabbit with myxomatosis in the Castle grounds. In evident pain and blind. I was told just to leave it to die...it's a common complaint I was told. I suggested they might actually care, as vets, about an animal suffering and perhaps they might come and put it out of it's misery. They did not. Clearly, the rabbit couldn't pay for their services. You choose where you take your sick animals. Perhaps bear the above in mind when next needing and then choosing a vet.
5 months ago
very caring and sympathetic at a very difficult time 20 minutes after my call to them [even though they arnt my regular vets ] i was at the vets and my dog SKY RIP was being seen Thankyou A Bickerstaffe
5 months ago
They were absolutely wonderful and caring when I had to have my dog Charlie put to sleep. Kathrine was amazing with me.
2 years ago
Don't visit unless you have to ; for the Cost is Extremely High. £400+ to investigate ; then you're told your Pet must Die. In your Anquish there's the Pet Cremation : Another £340 if you Will. Best bring it home and Bury, then its Spirit remains...UNTIL! 🙏🙏🙏
3 years ago
Good service keeps you updated on your pet friendly staff
