
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Grange Vets, located in Darlington, is a well-regarded veterinary clinic, evidenced by its strong rating of 4.7 stars from over 310 reviews on Google Maps. This high rating suggests consistent customer satisfaction, supported by positive accounts from clients who appreciate the clinic's service quality.
The clinic offers a range of services, including emergency veterinary care and a veterinary nurse training facility, indicating a robust and diverse operation. Notably, individual veterinarians such as Ed and Peter have been praised for their exceptional care and professionalism, enhancing the clinic's reputation.
Customer reviews highlight a generally positive experience, with multiple reviewers commending the friendly and professional staff. For example, Chris B noted the effectiveness and compassion shown by Peter, a veterinarian at the clinic, while R. McCullough appreciated both the fantastic staff and reasonable pricing.
However, not all feedback is glowing. Danielle's review mentions a less welcoming experience with a particular staff member, and Leeann Beck's review expresses dissatisfaction with the service, citing issues with diagnosis and a lack of compassion from one of the staff members. These mixed reviews suggest that while the clinic is generally well-regarded, there may be inconsistencies in service that potential clients should be aware of.
In summary, Grange Vets appears to be a highly respected clinic in Darlington, known for its professional service and effective treatment, though some reviews indicate areas for potential improvement in staff consistency and customer interaction.
24/7 emergency care available
Veterinary nurse training provided
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Note: Showing the 5 most recent Google reviews out of 310 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
This place isn’t the closest vets to us but we always travel here as it’s the best service. All the vets are great but today we saw Ed who was exceptional. EDIT: changing to 4 stars as this time we were seen by an older woman who was absolutely miserable and struggled to crack a smile. Not very welcoming! Such a shame as apart from this the practice is great.
2 months ago
Took 1 of my dogs to Grange Vets last week. Met Peter, the vet, who said 'good morning' and shook my hand. He was brilliant and gentle with our dog and he set a treatment for her that worked in days. Great vet and would definitely recommend
2 months ago
Absolutely disgusting service 2 different diagnoses told my boy needed a mri for slipped disc requested xray on a couple of occasions which they refused saying needed mri had to find 6grand in 5days which we did for him to have xrays else where n diagnosed in 30 mins if u want to save your pet do not use this vets especially if it's an xl the olde stone faced woman is the worst person ive encountered in a long time she needs to quit not 1 bit ov compassion for animals at all awful service incompetent staff all about the cash nothing else be warned
4 months ago
Absolutely fantastic staff. Prices are decent too. Parking could be difficult if you're not confident driver (or have a lowered vehicle) as the entrance to the car park is a sharp steep left turn in off the main dual carriageway, however it is close enough to multiple public car parks within walking distance as well.
a year ago
Great friendly staff. Always full care given to the animals and professional service by vets.
