
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Wilson Veterinary Group, located in Bishop Auckland, is highly regarded by its clientele, boasting an impressive 4.6-star rating from 361 reviews. This indicates a high level of customer satisfaction, with many clients appreciating the clinic's professionalism and compassionate care.
The clinic is noted for its specialized services, including being a training facility for veterinary nurses and offering emergency veterinary services with extended hours. This suggests a commitment to both education and comprehensive pet care.
Customer reviews consistently highlight the friendly and supportive nature of the staff. Anita Atkinson praised the thoroughness of the appointment process, while Chris Edwards appreciated the staff's understanding and calm approach to handling his Romanian Rescue dog. Anna Cross commended the clinic for its exceptional care during a stressful time, highlighting the attentiveness of the team, particularly a vet named Sarah, who provided clear and compassionate advice. Dawn Nicholls also shared a positive experience, detailing how the team, including Marta Rosario, Helen Lashley, and Karen, carefully managed the treatment of her dog, Molly, despite her initial fear. Kevin Finnon echoed these sentiments, emphasizing the excellent treatment his cat Poppy received and the professionalism of both the Bishop Auckland and Spennymoor branches.
The consistency in positive feedback across numerous reviews underscores Wilson Veterinary Group's reputation as a reliable and empathetic veterinary service provider. With transparent communication and a dedicated team, the clinic is highly recommended by its patrons for anyone seeking quality veterinary care in the Bishop Auckland area.
24/7 emergency care available
Veterinary nurse training provided
5-11 Tenters Street
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Note: Showing the 5 most recent Google reviews out of 361 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
My sister uses Wilson’s vets in Spennymoor and duly informed I of a branch in Bishop Auckland of which I duly visited with my seizure medical alert dog. The appointment wasn’t rushed and duly explained all to I of which I came away feeling happy for Lola & I thanking you.
3 months ago
Another excellent visit to Wilson’s. Reception staff are always kind and helpful. I have a Romanian Rescue dog. It was so lovely to be with a vet today who could totally relate to my dog’s journey and attend to her so calmly and reassuringly from first to last contact. First class.
4 months ago
⭐️⭐️⭐️⭐️⭐️ 5 stars – Amazing care and support We were transferred to Wilson’s Vets from Clifton Lodge due to concerns our cat had a blocked urethra. From start to finish, the team were so friendly, helpful, and reassuring during a very stressful time. We were given a private space in the cat waiting area to set up a litter tray, which made things much easier for our anxious cat. The lady working on reception kept checking on us and even offered supplies like a tray and poop bags, which was such a kind touch - thank you! The vet we saw was brilliant— (I think her name was Sarah) so kind, calm, and clear in explaining everything. Thankfully, our cat managed to pass urine while we were waiting, and the vet was just as relieved as we were! She gave really helpful advice on how we can support him going forward with environmental changes and long-term medication. Later on, when we had a quick question about medication side effects, we called the practice and were given an answer within five minutes, which really put our minds at ease. We honestly wish Wilson’s was our local vet to begin with. They were outstanding and we’d highly recommend them. Thank you so much.
6 months ago
Absolutely wonderful service, terrific staff. Our Molly was quite poorly and vet suspected pyometra but Molly was difficult to sedate due to being a covid pup and scared to death of the vets as her first vet visit was when she was 8 weeks old and confronted by a vet with face guard, mask, flapping pinny, gloves and all the PE equipment, who grabbed her and took her away from us to vaccinate!! Ever since then she has hated strangers. The team at wilsons who cared for Molly were Marta Rosario, Helen Lashley & Karen. They were wonderful with Molly and we eventually got her sedated and scanned after careful planning and she was given the all clear. Her problems are hormonal and she requires spaying, however, Wilsons don't do laparascopic spays for a dog Mollys Size 38kg so we are considering this carefully as would prefer to have this done laparascopic as it will be less stress and recovery time for our girl. We can however, highly recommend these vets and our thanks goes out to the wonderful team we had, Molly is recovering slowly
6 months ago
An excellent practice with very understanding and helpful staff from the receptionists through to the Veteranary Nurses and Vets. Our cat Poppy is receiving excellent treatment and we are kept fully informed of her prognosis. We have visited Spennymoor and Bishop Auckland practices and both have very pleasant staff. First rate Vets.
