
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Gilmoor Vets, located in Durham, has established itself as a reputable veterinary clinic with a strong community presence, highlighted by its impressive 4.7-star rating from 497 reviews on Google Maps. This high rating, based on a substantial number of reviews, underscores the clinic's consistent delivery of quality services. The clinic is particularly noted for its veterinary nurse training facility and its provision of emergency veterinary services, which include 24/7 or extended hours care.
Customer reviews paint a vivid picture of a compassionate and professional team, frequently mentioning specific staff members such as Adele and Keith, whose personalized attention and expertise have left a lasting positive impact on pet owners. Reviewers have praised the clinic for its reasonable pricing, friendly and accommodating staff, and the genuine care and attention given to both pets and their owners.
Adele, in particular, receives accolades for her thoughtful and individualized approach, especially in managing complex cases like Honey, a Labrador with a difficult false pregnancy. Her dedication to crafting a personalized diet and care plan resulted in significant health improvements for Honey, illustrating the clinic's commitment to comprehensive and compassionate care.
Gilmoor Vets' ability to manage anxious pets effectively and its willingness to accommodate client needs, such as flexible scheduling, further contribute to its strong reputation. Overall, Gilmoor Vets is highly recommended for anyone seeking reliable and empathetic veterinary care in the Durham area.
24/7 emergency care available
Veterinary nurse training provided
Hare & Hounds Veterinary Centre
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Note: Showing the 5 most recent Google reviews out of 497 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
Excellent veterinary practise. Our two dogs love going for their check ups and boosters as they know they get a treat and a cuddle.
a month ago
Saw my dog out of hours yesterday They were amazing with her even with her extreme anxiety. Was very reasonable price too. I will now be changing to them permanently Thank you so much
a month ago
The staff are so friendly and helpful and accommodating! Possible late arrival due to traffic was noted in our telephone call and we were told not to worry. The vet, Keith, a lovely gentlemen, was so friendly towards us and our cat, showing compassion to the animal whilst having her vaccination. Thank you so much fo caring for our cat , Pocky. 😸
3 months ago
Took my very nervous dog to vets. The vet was very understanding and helpful. She offered us calming medication for his next visit, which was very welcome. Highly recommended
5 months ago
I first went to Gilmoor Vets in Durham to get advice about spaying my Labrador, Honey, who was going through a difficult false pregnancy. From the very beginning, Adele was incredibly kind, calm, and reassuring — not just with Honey, but with us as well. She provided clear guidance, prescribed the appropriate medication, and laid out a thoughtful plan in preparation for Honey’s surgery. This included helping us address her significant weight gain caused by the false pregnancy. Thanks to Adele’s advice and support, we saw some improvement before surgery. However, after the procedure, I continued to struggle with managing Honey’s weight. Adele didn’t give up on us — she created a personalised diet plan and recommended a specific food tailored to Honey’s needs. We stuck to it, bringing Honey in regularly for weigh-ins and body condition scoring. The results have been fantastic: Honey has gone from the top end of the body condition chart to a healthy weight and shape. She’s now full of energy, easily keeping up with other dogs — and even enjoying agility sessions! I can’t thank Adele enough for her expertise, patience, and genuine care. It’s clear she really wants the best for her patients. Best of all, Honey is always thrilled to see her — which makes vet visits so much easier! I would highly recommend Adele and the team at Gilmoor to anyone looking for compassionate, knowledgeable veterinary care.
