Emergency Vets in Durham

Gilmoor Vets, located in Durham, has established itself as a reputable veterinary clinic with a strong community presence, highlighted by its impressive 4.7-star rating from 497 reviews on Google Maps. This high rating, based on a substantial number of reviews, underscores the clinic's consistent delivery of quality services. The clinic is particularly noted for its veterinary nurse training facility and its provision of emergency veterinary services, which include 24/7 or extended hours care. Customer reviews paint a vivid picture of a compassionate and professional team, frequently mentioning specific staff members such as Adele and Keith, whose personalized attention and expertise have left a lasting positive impact on pet owners. Reviewers have praised the clinic for its reasonable pricing, friendly and accommodating staff, and the genuine care and attention given to both pets and their owners. Adele, in particular, receives accolades for her thoughtful and individualized approach, especially in managing complex cases like Honey, a Labrador with a difficult false pregnancy. Her dedication to crafting a personalized diet and care plan resulted in significant health improvements for Honey, illustrating the clinic's commitment to comprehensive and compassionate care. Gilmoor Vets' ability to manage anxious pets effectively and its willingness to accommodate client needs, such as flexible scheduling, further contribute to its strong reputation. Overall, Gilmoor Vets is highly recommended for anyone seeking reliable and empathetic veterinary care in the Durham area.

Abbey Veterinary Centre, located in Durham, England, is a highly rated clinic with a 4.5-star rating from 237 reviews, indicating a strong reputation and customer satisfaction. The clinic is a part of Independent Vetcare Ltd and operates at two locations: Dunleigh House in Durham and a branch in Chester Le Street. They offer a wide range of services, including veterinary care, emergency services, repeat prescriptions, and unique offerings like the Pet Health Club®, which provides proactive healthcare plans and savings on services. The Pet Health Club Plus further enhances these offerings with unlimited consultations and 24/7 online vet access. The clinic is also a veterinary nurse training facility, emphasizing their dedication to education and comprehensive care. Clients can book appointments online 24/7, and new clients have the convenience of registering online. Abbey Veterinary Centre is noted for its clear communication regarding treatment plans and costs, ensuring transparency and trust with their clients. The positive customer reviews highlight the clinic's excellent service and caring staff. Reviewers frequently mention the professionalism and compassion of the team, with specific praise for individuals like Michaela and Rachel. The staff's ability to ease client concerns and provide thorough explanations of procedures and options is a recurring theme. The clinic's reception area is described as quiet and clean, and the team is lauded for their friendly and attentive service, which extends to both pets and their owners. Overall, Abbey Veterinary Centre is recognized for its outstanding care and commitment to the wellbeing of pets.