Dog & Cat Vets in Durham

Gilmoor Vets, located in Durham, has established itself as a reputable veterinary clinic with a strong community presence, highlighted by its impressive 4.7-star rating from 497 reviews on Google Maps. This high rating, based on a substantial number of reviews, underscores the clinic's consistent delivery of quality services. The clinic is particularly noted for its veterinary nurse training facility and its provision of emergency veterinary services, which include 24/7 or extended hours care. Customer reviews paint a vivid picture of a compassionate and professional team, frequently mentioning specific staff members such as Adele and Keith, whose personalized attention and expertise have left a lasting positive impact on pet owners. Reviewers have praised the clinic for its reasonable pricing, friendly and accommodating staff, and the genuine care and attention given to both pets and their owners. Adele, in particular, receives accolades for her thoughtful and individualized approach, especially in managing complex cases like Honey, a Labrador with a difficult false pregnancy. Her dedication to crafting a personalized diet and care plan resulted in significant health improvements for Honey, illustrating the clinic's commitment to comprehensive and compassionate care. Gilmoor Vets' ability to manage anxious pets effectively and its willingness to accommodate client needs, such as flexible scheduling, further contribute to its strong reputation. Overall, Gilmoor Vets is highly recommended for anyone seeking reliable and empathetic veterinary care in the Durham area.

Dunelm Veterinary Group, located in Durham, is a well-regarded establishment with a strong reputation for providing high-quality veterinary care. With an impressive 4.6-star rating based on 459 reviews, it is clear that the clinic is highly valued by its clientele. The veterinary group offers a comprehensive range of services, including a notable specialization as a Veterinary Nurse Training facility, indicating a commitment to both animal care and the advancement of veterinary education. The reviews further emphasize the clinic's dedication to exceptional service. Long-term customer Collette Lawson praises the clinic for its consistent excellence in caring for a wide range of animals over nearly two decades, highlighting the trust and satisfaction among patrons. Similarly, Tracy Goodyear and Stacey Fazio commend the clinic's professional and caring approach, reinforcing its reputation as a reliable choice for pet owners in the region. Marc Townsend's review provides insight into the compassionate care offered by the staff, particularly in difficult situations. He expresses gratitude to a staff member named Kelly for her professionalism and support during a challenging time, illustrating the clinic's commitment to both animals and their owners. While parking is mentioned as a concern by Paulius Jančauskas due to limited space and busy traffic, this minor inconvenience does not overshadow the clinic's overall positive reception. In summary, Dunelm Veterinary Group stands out as a trusted veterinary practice in Durham, consistently praised for its excellent service, professional staff, and compassionate care across a wide array of animal needs.

Abbey Veterinary Centre, located in Durham, England, is a highly rated clinic with a 4.5-star rating from 237 reviews, indicating a strong reputation and customer satisfaction. The clinic is a part of Independent Vetcare Ltd and operates at two locations: Dunleigh House in Durham and a branch in Chester Le Street. They offer a wide range of services, including veterinary care, emergency services, repeat prescriptions, and unique offerings like the Pet Health Club®, which provides proactive healthcare plans and savings on services. The Pet Health Club Plus further enhances these offerings with unlimited consultations and 24/7 online vet access. The clinic is also a veterinary nurse training facility, emphasizing their dedication to education and comprehensive care. Clients can book appointments online 24/7, and new clients have the convenience of registering online. Abbey Veterinary Centre is noted for its clear communication regarding treatment plans and costs, ensuring transparency and trust with their clients. The positive customer reviews highlight the clinic's excellent service and caring staff. Reviewers frequently mention the professionalism and compassion of the team, with specific praise for individuals like Michaela and Rachel. The staff's ability to ease client concerns and provide thorough explanations of procedures and options is a recurring theme. The clinic's reception area is described as quiet and clean, and the team is lauded for their friendly and attentive service, which extends to both pets and their owners. Overall, Abbey Veterinary Centre is recognized for its outstanding care and commitment to the wellbeing of pets.

Durham Vets4Pets Ltd, located in Durham, is a well-regarded veterinary clinic with a notable 4.5-star rating based on 909 reviews. This suggests a generally high level of satisfaction among its clientele. The clinic is especially noteworthy for its role as a Veterinary Nurse Training facility, indicating a commitment to professional development and quality care. The individual reviews provide a varied picture, highlighting both strengths and areas for improvement. Positive feedback frequently commends the staff's friendliness, professionalism, and adaptability. For instance, Tia Saunders praised the clinic for successfully managing her dog's tail amputation and follow-up care, describing the staff as lovely and friendly. Similarly, Maria Gannon, a new client, appreciated the accommodating and empathetic care her anxious cat received, emphasizing the vet's exceptional listening and decision-making involvement. Richard, a staff member, is repeatedly mentioned positively in reviews, with Kellyanne Hall and Helen Ferry specifically acknowledging his caring and attentive nature towards their pets. This suggests that Richard plays a significant role in fostering trust and satisfaction among pet owners. However, there are some concerns highlighted in the reviews. Emma Hastings recounts a distressing experience with her senior cat, expressing dissatisfaction over the handling and communication during a critical procedure. This incident underscores the importance of sensitivity and communication in veterinary care, particularly in end-of-life situations. Overall, Durham Vets4Pets Ltd enjoys a strong reputation for its caring and professional service, though like any establishment, it has areas where improvements could enhance client experiences. Pricing transparency was not detailed in the reviews, but attention to such aspects may further bolster client trust and satisfaction.

Grange Vets, located in Newton Aycliffe, Durham, is a highly regarded veterinary clinic that enjoys a stellar reputation among its clientele. With a remarkable Google Maps rating of 4.9 stars across 8 reviews, the clinic is celebrated for its trustworthy and caring service. Although the number of reviews is limited, the consistently high ratings suggest a strong level of customer satisfaction. The feedback from the five written reviews highlights the clinic's dedication to animal care over financial gain. Michael Johns describes Grange Vets as the best in town and praises their trustworthy nature. Tracey Wood, a long-term client, appreciates the outstanding staff and their animal-first approach. Elaine Atkinson was impressed with the prompt appointment scheduling and the warm demeanor of the staff during her first visit. Additionally, Bing, a client for over six years, expressed relief and satisfaction at finding a branch in Newton Aycliffe after relocating from Darlington, eliminating the need for long commutes. The clinic's focus on quality care is apparent across the reviews, with multiple clients expressing contentment with the service provided and the positive experiences of their pets. Although specific services and specializations are not detailed, the unanimous praise suggests a comprehensive and compassionate approach to veterinary care. Grange Vets is evidently a well-respected establishment in the community, with a strong emphasis on client satisfaction and animal welfare. Despite the limited number of reviews, the consistent positive feedback underscores the clinic's commitment to excellence in veterinary care.