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Westway Veterinary Group in Stanley is part of VetPartners and offers routine veterinary care alongside help with urgent and more complex problems. Recent customer comments describe repeat visits for ongoing illness, a young dog needing a knee operation, and clear explanations during examinations. The overall picture is of a practice people use for both everyday care and longer-term support.
- •Recent reviews are very positive overall, with many owners describing the team as professional, helpful, caring and reassuring. - Several reviews highlight clear communication and support, including explanations before and after treatment, quick answers to worries, and good follow-up after procedures. - Owners mention a mix of care types, including urgent appointments, dental surgery, general consultations and end-of-life care, often with praise for the kindness shown to both pets and owners.
Seaham Vets Limited describes itself as an independent clinic founded in May 2014 by Natalie Land RVN and Suey Turner RVN. The practice says it has an operating theatre, digital X-ray and in-house lab facilities, and offers a 24/7 service. Recent feedback continues to highlight compassionate support through serious illness and end-of-life care, along with strong aftercare and experience treating small pets such as rats as well as cats and dogs.
Clifton Lodge Veterinary Group says it has cared for pets and owners since 1950, and it also operates as a veterinary nurse training facility. The practice offers 24/7 digital vet support through VidiVet, including bank holidays. Recent feedback is largely positive about the team’s kindness, professionalism, and support during difficult moments, although a small number of reviewers raise concerns about medication and treatment costs.
Our Score (45/100)
Wilson Veterinary Group, Newton Aycliffe is part of VetPartners and the wider Wilson Veterinary Group network. The practice advertises onsite 24-hour emergency care and is regularly used for routine appointments such as vaccinations, boosters, annual checks and microchipping. Recent feedback is largely positive about kind handling, clear explanations and calm treatment of nervous pets, with a few practical concerns raised about waiting times and seating in one consulting room.
- •Friendly, welcoming staff are the strongest recurring theme, with several clients describing the team as pleasant, caring and easy to deal with. - Routine visits such as yearly boosters come up repeatedly, and some owners say the vets are thorough and informative during these appointments. - Practical parts of the visit are also mentioned positively, including a clean waiting room, straightforward service and on-street parking nearby.
Grange Vets provides routine and ongoing care for dogs, cats, rabbits and other small pets, and its website lists it as an Approved Veterinary Nurse Training Centre. The practice highlights check-ups, long-term care and general treatment, alongside practical owner services such as repeat prescriptions and pet travel guidance. Recent feedback is consistently positive, with owners praising quick appointments, a warm team, and a caring approach that feels focused on the animal rather than upselling.
Fellside Veterinary Group is a veterinary practice in Bishop Auckland, Durham. Public feedback is limited in volume but positive overall, with reviewers describing the vets as excellent, professional and friendly. Comments are general rather than treatment-specific, but the overall tone is warm and appreciative.
- •Owners often praise the practice for quick emergency response, helpful advice, and a reassuring level of availability. - Positive reviews also highlight support in difficult situations, including laminitis treatment and compassionate care around end-of-life decisions. - Recent feedback is mixed rather than uniformly positive: alongside strong praise, there are complaints about administration and insurance invoicing, including one detailed report of a delayed insurance submission and later payment demand.
Emergency Mobile Vet is a home-visit service for small animals, offering urgent care, including out-of-hours support, as well as routine appointments in the pet’s home. It is set up for situations where travelling to a clinic is difficult or stressful, and it also offers end-of-life care at home. The service says it can provide out-of-hours support in collaboration with other veterinary practices.