
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Durham Equine Practice, located in Durham Gate, is a reputable veterinary clinic specializing in equine care. With a Google Maps rating of 4.5 stars from 46 reviews, the clinic is well-regarded by its clients, although the rating is based on a moderate number of reviews. The feedback is generally positive, highlighting the clinic's dedication and expertise in equine veterinary services.
Among the reviews, Philippa praises the clinic as the best equine vets she has used, particularly commending Kathryn for her exceptional support during a difficult time with her pony. Similarly, Gillian McKenna describes the clinic as "absolutely fantastic," appreciating their prompt emergency response and expert advice. Jo Pinkney and Natalie Russell also share high praise, noting the professional and caring nature of the team, with Jo emphasizing the availability of professional advice around the clock. Natalie highlights the practical and effective treatment her laminitic pony received, extending his active life significantly.
However, there is a notable negative review from The Wrights, who experienced administrative issues related to insurance claims and received a handwritten note demanding payment. This incident raises concerns about the clinic's administrative processes, although it appears to be an isolated case among the otherwise positive reviews.
Despite this, the overall feedback suggests that Durham Equine Practice is a reliable choice for equine care, known for its compassionate and professional team. The clinic's commitment to providing excellent veterinary services is evident, with particular mention of individuals like Kathryn, Nicola, and others who contribute to the practice’s positive reputation.
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Note: Showing the 5 most recent Google reviews out of 46 we track in total. Recent reviews may not be representative of overall sentiment.
3 months ago
Terrible admin, Sent me a hand written note 2years later saying I owed lots of money (thousands) because it was refused by the insurance and I had 7 days to pay. After lots of digging, They hadn't even sent it to the insurance for consideration. Insurance paid immediately. Not saying there's something dodgy going on internally but it felt like it. Especially from the defensive angry messages I got when I investigated myself.
9 months ago
Durham Equine is by far the best equine vets in have used and safely to say I wouldn't use any other. All the team are amazing but 3 year ago when my pony who I owned for 23 years was poorly, Kathryn was amazing and supported me fully right until the day she was PTS. If you have a horse/pony this is the practice to use
2 years ago
Absolutely fantastic vets. They've been amazing for me came straight out in an emergency, always offering expert advice and being there at the end of a call or message to help out. Feel very happy to have my precious horse in their care.
7 years ago
Professional, caring Vets. Can’t thank Nicola and her team enough for looking after all my equine friends, from routine visits to emergency call outs. There’s always someone available to offer professional advice day and night. I wouldn’t hesitate to recommend.
7 years ago
Absolutely superb, caring service for all our horses. The practical , swift and effective treatment of my laminitic pony enabled him to remain in work for far longer than might have been the case. And when I lost my old, home bred boy i couldn't fault the sympathetic service I received. Would unreservedly recommend this practice. Just wish they did dogs too!
