
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Sore Paws Veterinary Clinic, located in Newton Aycliffe, stands out as a highly recommended veterinary service provider with a commendable Google Maps rating of 4.6 stars based on 348 reviews. This substantial number of reviews suggests a consistently positive customer experience, reinforcing the clinic's reputation in the community.
The clinic is praised for its compassionate and professional staff, ranging from receptionists to veterinarians, who are noted for their genuine care and commitment to animal welfare. This sentiment is echoed in multiple customer reviews. For instance, Ann Wilson shares a heartfelt account of how the clinic handled the sensitive process of putting her beloved dog to sleep, emphasizing the care and kindness shown by the team. Stephen Black and Jordan Carroll further highlight the staff’s dedication, mentioning their professionalism and the prompt, thoughtful responses they receive through the clinic’s communication tools like the Pets app.
Moreover, the clinic's facilities are appreciated for their cleanliness and thoughtful design, including a separate waiting area for cats, which adds to the overall positive experience. Liv Connolly's review underscores this by appreciating the reasonable pricing and the immediate attention given to her cat, even as a non-registered patient.
The clinic is also recognized for its competitive pricing, as noted by Christopher Archer, who emphasizes the significant value and emotional support provided by the team during difficult times, such as the loss of a pet. This combination of empathetic care, effective communication, and fair pricing makes Sore Paws Veterinary Clinic a trusted choice for pet owners in Newton Aycliffe.
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Note: Showing the 5 most recent Google reviews out of 348 we track in total. Recent reviews may not be representative of overall sentiment.
3 weeks ago
My very loved 13yr boy dog was put to sleep yesterday at Sore Paws. I want to thank them for their care and kindness. An amazing vets with deep understanding of us and made my time with Nila very special as he died.
3 months ago
Amazing friendly compassionate staff from the receptionists nursers to the vets who are so professional and you can just tell they care for the animals in there care its not just a job to them they really go out there way definitely recommend everyone to them thank you guys for all your help.
3 months ago
Rang this morning to ask if I could bring my cat down as he'd presented quite poorly this morning - they got me straight in even though he wasn't a patient, gave treatment and were really kind and caring towards him. The cost was also so reasonable for his care and the place was so clean and presentable (also bonus points for the separate cat waiting room).
a year ago
I’d 100% recommend Sore Paws to anyone. My dog was recently castrated & he recovered extremely well, did not seem phased by the surgery one bit & was back to his normal self after the anaesthetic wore off. The reception staff are always extremely helpful with any queries I have & make sure to get back to us quickly with the vets advice. Using Pets app is also very helpful to be able to get advice from the vet by sending photos of your pet, which I received an extremely fast and helpful response. Very grateful for all the staff!
2 years ago
Always had a great service from all the team at Sore Paws. Very caring, thoughtful bunch who always give their best to care for your pets. Wouldn't go anywhere else. As far as cost goes, they are very competitive and cheaper than our previous vets. Recently, we had to have our dog put to sleep, and they've been fantastic. From advice on options to what equates to emotional support, they have been there the whole time. We even received a sympathy card with all the staffs little messages. You could say they are more than just a service provider.
