Sore Paws Veterinary Clinic

Sore Paws Veterinary Clinic in Newton Aycliffe describes itself as a family-run, independent small-animal practice and says it is registered with the Royal College of Veterinary Surgeons. The clinic treats cats, dogs, small furry pets, birds and reptiles, and also offers a home care service. Recent feedback is strongly positive, with owners often highlighting kind staff, clear communication, urgent appointments when needed, and thoughtful support during difficult end-of-life visits.

Services

• •Small-animal care across a wide range of species: the clinic says it sees cats, dogs, small furry pets, birds and reptiles.
• •Routine and general veterinary treatment: recent reviews mention care for both dogs and cats, including treatment for a cat brought in urgently when unwell.
• •Urgent appointments: one owner describes being seen straight away even though their cat was not already registered, with treatment given on the day.
• •Surgery and aftercare: reviews mention dog castration and dental surgery, with owners praising clear explanations, attention to detail and aftercare support.
• •End-of-life care: several owners describe compassionate support around euthanasia, with staff taking time and showing kindness during very difficult appointments.
• •Home care service: the clinic says it offers care at home.
• •Communication and follow-up: earlier feedback mentions quick responses to queries via reception and remote advice using photos through an app.
• •Clinic setup: reviewers have noted a clean practice environment and a separate cat waiting room.

Pricing

No published pricing information is currently available for this clinic.

People

Recent reviewers specifically praise Katie, Matthew and Tara, alongside the wider team. The reception team is repeatedly described as welcoming and helpful, while vets and nurses are praised for clear explanations, aftercare support, compassionate handling of euthanasia, and reassuring care for sick pets.

Reviews

Google rating: 4.5/5 from 361 reviews.

• •Recent reviews are very positive overall, with many owners describing the team as professional, helpful, caring and reassuring.
• •Several reviews highlight clear communication and support, including explanations before and after treatment, quick answers to worries, and good follow-up after procedures.
• •Owners mention a mix of care types, including urgent appointments, dental surgery, general consultations and end-of-life care, often with praise for the kindness shown to both pets and owners.
• •A few reviewers also comment on the practice environment and value, describing the clinic as clean and presentable, appreciating the separate cat waiting room, and saying costs felt reasonable compared with nearby vets.