Clifton Lodge Veterinary Group

Clifton Lodge Veterinary Group says it has cared for pets and owners since 1950, and it also operates as a veterinary nurse training facility. The practice offers 24/7 digital vet support through VidiVet, including bank holidays. Recent feedback is largely positive about the team’s kindness, professionalism, and support during difficult moments, although a small number of reviewers raise concerns about medication and treatment costs.

Services

•General veterinary care for cats and dogs, with reviews mentioning consultations, treatment advice, vaccinations and boosters, and routine procedures such as neutering.
•Ongoing treatment and monitoring, including continued care for a cat with an overactive thyroid.
•Dental care, with one owner mentioning a cat’s dental treatment.
•Emergency care is also reflected in reviews, including an appointment for an unregistered cat.
•Additional support includes 24/7 digital veterinary advice via VidiVet, including bank holidays.
•The practice is also listed as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

Christo is mentioned for exceptionally kind and empathetic support during a very difficult period, and Louise is named for continuing to support an owner after their pet’s death. Reviews also speak very warmly about the veterinary nurses, especially for remembering clients and offering practical help during end-of-life care. One reviewer also refers positively to a young Australian vet during the consultation itself, and another mentions former vet Peter’s retirement.

Reviews

Clifton Lodge Veterinary Group has a 4.4-star Google rating from 172 reviews.

•Recent feedback is mostly very positive, with owners describing the staff as kind, helpful, understanding, and professional, and saying they feel at ease during appointments.
•Several reviews highlight compassionate support around bereavement and end-of-life care, including thoughtful follow-up from Christo, Louise, and the nursing team.
•Owners also mention vets giving clear advice and handling pets calmly, with positive comments covering both cats and dogs.
•A small number of negative reviews focus on pricing, especially the cost of medicines and quoted treatment costs compared with other providers.

Reviews for Clifton Lodge Veterinary Group

Note: Showing the 10 most recent Google reviews out of 172 we track in total. Recent reviews may not be representative of overall sentiment.

Elizabeth macphee

2 months ago

Really kind

Gillian Naisbett

Lovely vet who gave lots of great advice and put me at ease as soon as i entered the room

Lorraine Carr

3 months ago

Staff are very helpful,understanding and professional,I wouldn't go anywhere else for treatments for my Cats, myself and my pets are treat like family when attending the practice and made to feel at ease, thank you so much 🙂

George J

Gone downhill since the retirement of the Vet Peter and being bought out by the big companies that are taking over. Costs are a lot more since the buy out. Buying items from them are astronomical when compared to the online sites. Quotes for treatment are 3 to 4 times more than Vets in Durham or Sunderland PDSA's printed full prices.(quoted over £1200 to sort dogs dental issue, paid £360 full price at PDSA Sunderland, quoted £350-£400 at Durham)

Zoey Matthews

Absolutely lovely staff. Knowledgeable, caring and Absolutely love my Buddy.

Edward Harmer

4 months ago

Always a first class service .. friendly staff and always there to help

Gillian Harrison

I can’t recommend Clifton Lodge Veterinary Horden highly enough. All of the staff have always shown nothing but respect, compassion, care, and understanding during some very difficult times. I know everyone is doing their job, but Christo was exceptionally kind, empathetic, and it was clear that he genuinely cared for Ted and this was very comforting for me. Even after Ted passed, Louise has continued to be there for me, offering ongoing support and kindness when it was needed most. The care we received went far beyond professionalism; it was deeply human, and I will always be grateful for that.

Helen Nicholson

5 months ago

Staff are friendly and helpful. Vets are professional and very good with our 2 dogs and our cat (the boss).

jeanette ainscough

Always a friendly and pleasant been going since my milly was 5 weeks old

Anthony Huntington

An excellent veterinary practice very helpful and pleasant staff