Westway Veterinary Group

Westway Veterinary Group is listed on the Value Vets website (value-vets.co.uk) and is noted as a veterinary nurse training facility. Recent reviews focus on practical, emotionally difficult care as well as routine visits: one owner describes a euthanasia appointment where staff were “extremely respectful” and allowed as much time as needed to say goodbye, while another mentions a dog diagnosed with an eye condition and supported on lifelong medication. Multiple reviewers also point to staff taking time to answer questions and handling pets gently enough that some animals “love coming” and appear relaxed at appointments.

Services

•End-of-life care/euthanasia: described in a detailed review, including allowing extended time with a pet during the goodbye process.
•Diagnosis and ongoing management of chronic conditions: an eye condition diagnosis is mentioned, with long-term/lifelong medication and ongoing support.
•General veterinary consultations: several reviews refer to “quick, professional service,” being seen regularly over years, and pets visiting since puppyhood.
•Veterinary nurse training facility: stated in the provided clinic data.

People

•Veterinary team: described as “kind and gentle” and “very knowledgeable,” including during sensitive appointments (euthanasia) where owners felt the vet and accompanying staff member were respectful and unhurried.
•Reception team: repeatedly mentioned for being welcoming and helpful; one reviewer notes they remember pets’ names.

Reviews

Google rating: 4.5 stars from 120 reviews.

•Support during euthanasia and grief: one owner highlights a respectful approach and being given as much time as needed with their cat.
•Calm handling that helps nervous pets: multiple owners say their pets are put at ease; a few mention their dog enjoys visiting.
•Ongoing care for longer-term problems: an eye condition requiring lifelong medication is specifically mentioned, with the owner emphasising trust in the team.
•Clear communication: reviewers mention staff being willing to answer questions and providing “quick” and “professional” service.
•Clean, welcoming environment: one review explicitly describes the practice as “lovely and clean.”

Reviews for Westway Veterinary Group

Note: Showing the 5 most recent Google reviews out of 120 we track in total. Recent reviews may not be representative of overall sentiment.

Marian BELL

in the last week

Brilliant best vets in town X

Nevaeh Duffy

a month ago

I unfortunately had my cat put down last night, and the people here were absolute superstars, thank you to every single one of the team there that day (Friday 5th December). The vet herself and the woman with her were extremely respectful and made the whole experience as nice as it could've possibly been for me, my mother and my cat, they allowed me to have as much time as i wanted with my cat during the goodbye process. Huge amount of love for the amazing team there, absolutely wonderful and respectful people, thank you for ensuring it was a wholesome goodbye for me and my beloved cat. I would 100% recommend this place to anyone!

Phillip Cunningham

Great quick professional service as always.

stella wood

The Vet was lovely, she was kind and gentle with Billy and very knowledgeable

Flumpy Bumpet

Friendly and professional service, I have been with this practice for 6 years and I can not fault them, always put Ted and myself at ease. The reception team are so welcoming and helpful, Ted loves coming here.

Mandy Lawlor

2 weeks ago

Such friendly staff. Nothing too much trouble. So good with our cat.

Audrey Curley

2 months ago

Can't recommend westway vets enough. My dog Nefer actually loves coming here .The reception staff are the nicest I've met and the vets really care about your pet. Nefer was diagnosed with an eye condition which means she is on medication for life and the vets have mean amazing with her. I trust them but more importantly Nefer trusts them

D Green

Polite, attentive, friendly. All the staff are willing to answer any or all your questions. The practice is lovey and clean and the care and attention given to our pets is second to none. Definitely will recommend.

Lisa Round

3 months ago

I would highly recommend. The staff are so welcoming and are lovely. Barney has been coming her since he was a pup and each time the staff have made him feel at ease as well as fuss over him.

Rose Maruta

10 months ago

Fantastic Vets, the girls on reception are kind and caring and always remember our pet's names and the Vets and vet nurses provide a first class service for the pets and the owners, my pets trust them and that means everything to me, I highly recommend Westway Vets to anybody and everybody