Westway Veterinary Group

- Recent feedback is very positive about the team’s manner, with owners repeatedly describing staff as friendly, professional, attentive, and efficient. - Several reviews mention calm, reassuring handling that helps nervous pets settle, with some owners saying their pets are happy to visit. - Sensitive care stands out strongly: one owner describes a respectful euthanasia appointment where they were given as much time as needed with their cat.

Westway Veterinary Group in Darlington is part of VetPartners. It is described as a friendly, efficient practice offering general veterinary care, support for longer-term conditions, emergency attention, and compassionate end-of-life care. The clinic is also noted as a veterinary nurse training facility.

Services

•General veterinary consultations: Reviews describe quick, professional care for dogs and cats, with friendly handling that helps pets feel at ease.
•Diagnosis and ongoing management of chronic conditions: One recent review mentions a dog diagnosed with an eye condition and supported with lifelong medication.
•Emergency and urgent care: Recent feedback includes quietly effective help in an emergency, as well as a first visit where an exotic pet was seen quickly and underwent surgery.
•End-of-life care and euthanasia: Owners highlight a respectful, unhurried approach, including being given time to say goodbye.
•Veterinary nurse training facility: The practice is noted as a veterinary nurse training site.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services.

People

•Veterinary team: Reviews consistently describe the vets and clinical staff as kind, gentle, knowledgeable, and calm in both routine and sensitive appointments.
•Reception team: The front-desk team are regularly praised for being welcoming, helpful, and good at putting owners and pets at ease.

Reviews

Westway Veterinary Group has a 4.6/5 Google rating from 126 reviews.

•Recent feedback is very positive about the team’s manner, with owners repeatedly describing staff as friendly, professional, attentive, and efficient.
•Several reviews mention calm, reassuring handling that helps nervous pets settle, with some owners saying their pets are happy to visit.
•Sensitive care stands out strongly: one owner describes a respectful euthanasia appointment where they were given as much time as needed with their cat.
•Recent examples also include prompt help in an emergency, ongoing support for a lifelong eye condition, and a fast appointment and surgery for an exotic pet.

Reviews for Westway Veterinary Group

Note: Showing the 10 most recent Google reviews out of 126 we track in total. Recent reviews may not be representative of overall sentiment.

colin hinde

2 months ago

Colin Campbell

Very good and pleasant I would recommend you to anyone tank you for looking at my dogs Charlie and marlie 😃😃

Alison Johnston

First time at this practice today after spending all weekend trying to find a vet to treat my exotic pet. So impressed with how quickly they got her in and performed surgery. First class service all the way, all staff very friendly and great with my pet. Highly recommend and really grateful for the quick excellent service. Thank you so much.

lesley johnson

In an emergency, all staff were quietly responsive and effective. Thank you.

Peter Williamson

We have always found Westway vets very friendly and efficient when dealing with my two German Shepherds

Marian BELL

4 months ago

Brilliant best vets in town X

Nevaeh Duffy

5 months ago

I unfortunately had my cat put down last night, and the people here were absolute superstars, thank you to every single one of the team there that day (Friday 5th December). The vet herself and the woman with her were extremely respectful and made the whole experience as nice as it could've possibly been for me, my mother and my cat, they allowed me to have as much time as i wanted with my cat during the goodbye process. Huge amount of love for the amazing team there, absolutely wonderful and respectful people, thank you for ensuring it was a wholesome goodbye for me and my beloved cat. I would 100% recommend this place to anyone!

Phillip Cunningham

Great quick professional service as always.

stella wood

The Vet was lovely, she was kind and gentle with Billy and very knowledgeable

Flumpy Bumpet

6 months ago

Friendly and professional service, I have been with this practice for 6 years and I can not fault them, always put Ted and myself at ease. The reception team are so welcoming and helpful, Ted loves coming here.