Medivet Chester-Le-Street (Cestria Vets)

Medivet Chester-Le-Street (Cestria Vets) is part of the Medivet group and offers both routine veterinary care and more involved medical and surgical treatment. Owners frequently highlight clear explanations, gentle handling of anxious pets, and supportive care during stressful situations. Recent feedback also points to prompt help with urgent urinary problems, dental treatment, and sensitive end-of-life care.

Services

• •Routine and preventive care: annual health checks are specifically mentioned, with owners describing calm, well-managed visits for both dogs and cats.
• •Diagnostics and medical treatment: recent examples include diagnosis and follow-up for an eye ulcer, along with medication and home-care advice. Reviews also mention treatment for UTIs and struvite crystals.
• •Dentistry: dental work is a clear part of the service, including one case where a pet had all teeth removed.
• •Urgent and emergency care: owners describe emergency treatment for repeated urinary blockages, including catheterisation. The clinic also states that it provides 24/7 emergency care.
• •End-of-life care: euthanasia is described as calm and compassionate, with attention to what suited both pet and owner.
• •Additional facility information: the clinic is listed as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. One published fee is the out-of-hours emergency consultation charge of £130 for appointments between 7pm and 9am.

People

• •Stella (vet): repeatedly praised for calm, thorough care and clear explanations. Reviews mention her work with a dog with an ongoing condition and a cat with struvite crystals, UTIs, and repeated urethral blockages requiring emergency catheterisation.
• •Ida (vet): described as gentle, caring, and thorough, particularly with stressed older cats. She is also mentioned for handling euthanasia with sensitivity, allowing an owner to hold and comfort their pet throughout.
• •Reception and wider team: owners regularly mention a warm welcome, helpful staff, and easy appointment booking, including at busy times such as just before Christmas.

Reviews

Google rating: 4.7/5 from 720 reviews.

• •Recent feedback is very positive about the team’s kind, professional manner, with several owners saying they have used the practice for years and feel their pets are in safe hands.
• •Reviews often mention gentle handling of nervous or touchy pets, including dogs that dislike being handled and cats that become stressed at vet visits.
• •Specific care examples include annual health checks, eye ulcer diagnosis and follow-up, regular treatment for older cats, dental extractions, and urgent urinary blockage care.
• •Practical experience is generally described as smooth, with praise for easy booking, short waits, and friendly reception staff; the main recurring drawback mentioned is limited parking.