Clinic Not Accepting Clients from VetsCompared
Medivet Chester-Le-Street (Cestria Vets) – Vets in Chester Le Street
Clinic Overview
Medivet Chester-Le-Street (Cestria Vets) is part of the Medivet group and offers routine veterinary care alongside more involved medical and surgical treatment. Owners regularly praise the practice for clear communication, gentle handling of anxious pets, and supportive care in difficult situations. Recent feedback continues to highlight smooth routine visits, prompt help for medical problems, and compassionate care at end of life.
Services
- •Routine and preventive care: annual health checks and vaccinations are clearly part of the clinic’s day-to-day work, with owners describing calm visits for both dogs and cats. Recent reviews also mention pets attending happily for routine appointments.
- •Diagnostics and medical treatment: examples include diagnosing and following up an eye ulcer, renewing medication for an elderly cat, and treating UTIs and struvite crystals. Owners also describe the team managing a range of ongoing issues across different pets.
- •Dentistry: dental treatment is a clear part of the service, including a recent review mentioning a pet who had all teeth removed.
- •Urgent and emergency care: owners describe emergency treatment for repeated urinary blockages, including catheterisation. The clinic also states that it provides 24/7 emergency care.
- •End-of-life care: reviews describe euthanasia as calm and compassionate, with care taken to support both pet and owner.
- •Additional facility information: the clinic is listed as a Veterinary Nurse Training facility. Recent reviews also show the practice caring for a mix of pets including dogs, cats, and a rabbit.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. One published fee is the out-of-hours emergency consultation charge of £130 for appointments between 7pm and 9am. Recent reviews also include positive comments about reasonable prices.
People
- •Stella (vet): praised for calm, thorough care and clear explanations. Reviews mention her work with a dog with an ongoing condition and a cat with struvite crystals, UTIs, and repeated urethral blockages requiring emergency catheterisation.
- •Ida (vet): described as gentle, caring, and thorough, particularly with stressed older cats. She is also mentioned for handling euthanasia with sensitivity, allowing an owner to hold and comfort their pet throughout.
- •Reception and wider team: owners regularly mention a warm welcome, helpful staff, easy booking, and a kind, professional manner across the practice.
Reviews
Google rating: 4.7/5 from 773 reviews.
- •Recent feedback is consistently very positive, with many owners describing the team as friendly, kind, caring, and professional.
- •Reviews continue to highlight gentle handling of nervous pets, including dogs that dislike being examined and older cats that need calm, careful treatment.
- •Recent examples of care include vaccinations, eye ulcer diagnosis and follow-up, medication renewals, dental extractions, and ongoing care for both cats and dogs.
- •Practical experience is often described as smooth, with praise for easy booking, short waits, and helpful reception staff; the main recurring drawback remains limited parking.
