Scott Mitchell Veterinary Care Ltd

Scott Mitchell Veterinary Care Ltd presents itself as an independent practice caring for small animals and horses in Tow Law. Website information lists facilities including radiography, a theatre, and in-house laboratory services, along with 24-hour emergency care with on-call vets provided from the Hexham branch. Recent reviews consistently praise the team’s calm, compassionate handling of nervous pets, clear explanations, and a waiting room owners find easier to manage with anxious animals.

Services

•Small animal care: Reviews refer specifically to dogs and cats, including support for anxious dogs, nervous cats, and elderly pets needing ongoing care.
•Equine care: The practice treats horses, with one long-term client describing many years of use for equine care.
•Diagnostics and treatment facilities: The website lists radiography (X-rays), a surgical theatre, and in-house laboratory services.
•Emergency care: The practice states that 24-hour emergency cover with on-call vets is available, run from the Hexham branch.
•Appointment handling and communication: Reviews highlight quieter appointment times being arranged for stressed dogs, vets taking time during consultations, and treatment plans being explained clearly and simply.

Pricing

No published pricing information is currently available for this clinic.

People

•Becka (reception): Repeatedly praised for helping anxious pets by arranging quieter appointment times and making visits easier to manage.
•Roger (vet): Mentioned for caring for older dogs, handling anxious pets gently, and explaining treatment clearly.
•Steph (vet): Thanked for first class service, especially with anxious and elderly pets.
•Sally: Named positively alongside Steph and Becka for compassionate support during visits with an elderly cat.
•Recent reviews also praise the wider team of vets, nurses and receptionists for being empathetic, knowledgeable, kind and respectful.

Reviews

Google rating: 4.8/5 from 70 reviews.

•Reviews are consistently very positive about the team’s kindness, empathy and professionalism, from reception through to the vets.
•Several owners mention the practice being particularly good with anxious animals, including dogs made more comfortable by quiet appointment times and patient handling.
•Care for elderly pets is a recurring theme, with owners describing thoughtful support over time and compassionate end-of-life care.
•Communication stands out in reviews, especially vets taking time to explain treatment clearly and helping owners feel informed.

Reviews for Scott Mitchell Veterinary Care Ltd

Note: Showing the 10 most recent Google reviews out of 70 we track in total. Recent reviews may not be representative of overall sentiment.

Scott Hodgskin

2 months ago

Excellent and empathetic vets, nurses and receptionists. Highly knowledgeable, very kind, very respectful and they all obviously love animals.

Simon Wheeler

5 months ago

Excellent asbalways

Kevin Heslop

8 months ago

First time at this vets I thought it was excellent the staff on the desk to the vet would highly recommend ttem

Tara Jackson

9 months ago

Denise W

10 months ago

A huge thank you to Steph, Sally & Becka for a first class service throughout our time visiting you with our furry OAP 😺. The waiting room is never overcrowded, a huge plus when you have a nervous poorly kitty, as well as an anxious owner 🥰. The care & compassion we experienced was truely 5*. I would not hesitate to recommend the Scott Mitchell Vets at Tow Law 110%.

Emma Currie

1 year ago

100 above and beyond

nic shaw

I have used Scott Mitchell veterinary care for my horses for many years. The service has always been excellent. I have always had dogs but until recently just used local vets for their needs, mainly because Tow Law is a little way from where I live. However, having become increasingly unhappy with the service of my local vets, I registered my dogs with Scott Mitchell small animals. All I can say is they are by far the best vets I have ever used, and I have used many over the years. I have a very anxious large dog who finds visits to the vets stressful. I always used to dread this, not any more since our visits to Tow Law. Becka, on reception, went out of her way to make sure his appointments were at a quiet time to help with his anxiety, and both Roger and Steph, the vets he met, put him at his ease, taking their time, providing a caring service. Nothing is too much trouble. They looked after my elderly dog right up until her final day and now my two new additions. It takes me about 20 minutes to take my animals to Tow Law but it is absolutely worth it. The care my animals have received by the staff here is exemplary and I cannot recommend them enough. I only wish I had registered my small animals with them years ago!

Philip

A big thankyou to all the staff at the Tow Law practice for there kindness and professionalism in looking after my very anxious dog Reuben for the first time. Fab service will be back thankyou. Reuben &Philip.